The UAE Landlord-Tenant Relationship Guide


September 3, 2018

More than two-thirds of the UAE population lives in rental properties. Many last as little as one year, while others are long-term. That means, there are different types of dynamics. A good landlord-tenant relationship is based on transparency. In Dubai, most communication is done through third parties like real estate agents, even after signing the rental agreement.

two women sitting outside on a bench in a park

How well does one party really know the other? Let’s start with the basics of the landlord-tenant relationship.

Landlord’s basic duties

As a landlord in Dubai, you are required to provide safe and livable housing units to tenants. The following is necessary:

  • Comply with the local municipality’s housing rules
  • Repair the property
  • Ensure that all common areas near your property are safe
  • Keep all utilities in working condition (if provided)

Tenant’s basic responsibilities

A tenant is required to pay rent on time and follow the terms of the rental agreement. They must also observe the following rules:

  • Use the property only for intended purposes
  • Dispose of garbage
  • Park in specific areas
  • Notify the landlord in case they will be away for an extended period
  • Any damages should be reported to the landlord
  • Follow building, compound, and municipality rules

The following tips will go a long way toward maintaining a landlord-tenant relationship:

  • Communicate your requirements in advance

Establish the ground rules as early as possible to familiarize the tenant with your property. Communicate in a friendly manner before they move in and make sure the move-out process is seamless. This helps ease the tension and avoid possible future conflicts. For example, if they wish to have a pet, and you have no major objection, discuss amending the lease agreement to include that.

  • Respect privacy

a hand reaching down to unlock a large wooden door with a keyNo one likes when their privacy is invaded. Don’t show up unannounced at your tenants’ door unless there is a pressing emergency. Be courteous and give adequate notice for maintenance and repairs. Discuss with your tenants to come up with a workaround in case of major utility interruptions. They are more likely to be appreciative of an advanced warning. In case you communicate something important over a call, always send a follow-up email. It creates a paper trail for your tenant’s reference.

  • Offer extended tenancy

With the increased number of tenants in Dubai, many crave the security of being stationed in a property for a long-term period. If you land a really good tenant, consider offering perks to keep them renewing. This gives them a sense of security while reducing the risk of a void phase in between tenancies.

  • Maintain the property

Property upkeep is legally the landlord’s responsibility. This is particularly true for issues that are difficult or not appropriate for a tenant to handle. For example, air-conditioning, plumbing, and electricity. Request that your tenants notify you promptly if they face maintenance issues, and respond as quickly as you can. In case a tenant contacts you and you are not available, have a backup response team to stand-in for you. Try to sort out major grievances within 24 hours and trifling issues within 48 hours. Tenants will really appreciate it. Learning some essential home improvement tasks is crucial for any successful landlord. In the long run, this knowledge will save lots of time and money.

In conclusion

A key component of a solid landlord-tenant relationship is that both parties respect one another. They should appreciate each other’s contribution and do everything possible to avoid unnecessary friction.

You should adhere to the basic duties that come with renting your property. If you would like your tenants to stay for the long-term and truly feel at home, you might want to go a step further and build a relationship with them. Take this responsibility seriously. It will attract loyal, long-term tenants who will care for your property like it’s their own.

Another option is to lease your space through a company like Blueground. In this arrangement, the company acts as your tenant for a long-term contract. You won’t ever have to worry about liaising with tenants, either! Get in touch and discover the major perks of having a professional organization as your tenant.


United Arab Emirates